Privacy Policy

Thank you for using our service. This document is to inform you about our processing of personal data.

Responsible Party

HQ Entertainment Network GmbH & Co. KG
Fenzlgasse 1/12
1150 Vienna

Phone: +43 (0) 14170036
Email: [email protected]
Please note that this is not a general support address. For inquiries that have nothing to do with GDPR or data protection, please use [email protected]. Thank you.


Questions Related to Data Protection and Exercising your Rights

If you have any questions related to data protection, or if you wish to exercise your rights, please contact [email protected] or the address stated above, adding the keyword “Data Protection”.


In which cases will we process personal data

We will process personal data which you transfer to us actively by your entries. Additionally, we will process personal data in an automated way, based on the use of our service. Particularly in the cases stated below your personal data may be processed.

  • Visiting our website
  • Creating a customer account
  • Purchase of products
  • Contacting other users or us
  • Analyzes of the users‘ motivations for visiting our website and how they use it
  • Analyzes of our advertising measures‘ success
  • Defense against attacks on our technical infrastructure


For details, please refer to the following explanations:


Visiting our Website

As soon as you visit our website, the company we have entrusted with the website’s operation will store the public IP address of the computer you are using to visit our website. This includes the access date and time. The IP address is a unique numeric address, through which your computer sends and receives data via the internet. Usually, neither we nor our service provider will know whom the IP address belongs to, unless you provide us with any data permitting us to identify you while using our website. Also, a user can be identified if we take legal action (in cases of cyber-attacks on our website, for instance) and are informed of the user’s identity during the process of investigation. So as a general rule, you will not have to worry we will be able to draw a connection between you and your IP address.

Our service provider is using the IP address to enable you to visit and use our website, and to discover and prevent attacks on our websites. Unfortunately, websites are attacked frequently, in order to harm the operators and users (for example blocking the access, spying on data, distributing malware like viruses or other illegal purposes). Such attacks would adversely affect our website’s intended use as well as the security of our website’s visitors. The IP address, along with the visit’s time, is being processed to prevent such attacks and potential dangers resulting from them for ourselves and for our website’s users. Via our service provider we are pursuing the justified interests of maintaining our business operations as well as of preventing unlawful interference affecting ourselves or our website’s visitors. The legal basis of this processing activity is Article 6(1)(f) of the GDPR. The stored IP data will be deleted by de-personalization, provided they are no longer necessary for the purpose of identifying or preventing attacks.


Highwinds Network Group

For higher speed of data transfer within the respective region we are using content delivery networks, in order to provide you with the highest capacity and data throughput. For this, the public IP address of your computer (see above) will be transferred. For further information about Highwinds CDN and their privacy policy, please click here. The legal basis of this processing activity is Article 6(1)(f) of the GDPR.


Creating a Customer Account

You are using our service to have erotic adventures and contact other users. To use all of our offer’s functionalities, you need to create a customer account. Apart from the information required during the registration process, all other personal information will be provided voluntarily. You alone decide what information you would like to include in your user profile. You can edit or delete your data at any time. The more information you provide, the higher are the chances for other users to find you and recognize mutual interests you share with them. As our website is accessible for everyone via the internet, all the information provided by you will be public for our customers.

If you do not provide any data permitting us to identify you (such as your mobile number), you can use our service without us knowing who you are. If you buy our products, you will have to provide your name and your address, but only our payment service provider will receive these data, which he will not forward to us. Accordingly, you will be able to use our service pseudonymously.

If you create a customer account and add information to your profile, we are processing the data provided by you for this purpose, to create and administrate your customer account, as well as to enable you to make use of the services related to your customer account. Additionally, the data will be used for our service and made accessible to other users, in accordance with their intended purpose (for example searching for specific inclinations and interests, match checks to identify mutual interests and preferences). The legal basis of this processing activity is Article 6(1)(b) of the GDPR.

During the process of creating a user account, we will be able to identify your approximate location, based on your IP address. We will use this to pre-enter this location in your user profile, which you can change. This is done to ensure that the members of our service will use the correct location for local searches and thereby – unless they adapt the location – will find other members. The legal basis of this processing activity is Article 6(1)(f) of the GDPR.

The data will be stored until the customer account is deleted. In cases in which we are obligated by law to store the data beyond this event (to fulfill accounting obligations, for instance), or if we are legally entitled to store the data beyond this event (in case of a current lawsuit against the user account owner, for instance), the data will be deleted as soon as the obligation or the legal authorization to store the data ceases to exist.


The processing of special categories of personal data in accordance to Article 9 of the GDPR

If you add any data to your profile, or otherwise communicate any data to us for processing, which could be considered to be data of special categories within the meaning of Article 9 of the GDPR (for example ethnic origin, religious or ideological conviction, data referring to sexual life or sexual orientation), we will process them on the sole basis of your voluntary indications and use them for no other purpose than providing the functionalities of our service, for which these data will be accessed and used. This involves the public indication of these data in relation to your customer account for other users of our service, public search functions for users, match checks and all other functionalities of which it is recognizable to you as a user that these data are being used for them. If you do not wish this to be done, please do not add any data of the nature defined in Article 9 of the GDPR to your user profile and do not communicate any such data to us or to other users.


Ways of Contact

We offer our members diverse ways of contact. Apart from the email address provided during the registration process other voluntary data are necessary for this. As far as the communication is effected via our service, the communication content will be stored for 30 days, so you will be able to access it again later. For live cam contacts we will store the history of your contacts in accessibly for you for 180 days, so you will be able to find your previous contacts quickly.

If you would like to delete them, please contact our support.

The legal basis of the processing activity is Article 6(1)(b) of the GDPR, as far as the processing is necessary for us to meet a contractual obligation towards you. For processing beyond this the legal basis is Article 6(1)(f) of the GDPR. Our justified interest in this processing is our wish to make your previous communication content accessible to you, so you will be able to retrace the messages you have exchanged with the respective users. Our justified interest in storing the live cam contact history is enabling you to retrieve live cam partners you had particularly good fun with.

Whenever you contact us via one of the ways of contact provided, we will make use of the data provided by you to process your inquiry. The legal basis for this is our justified interest in replying to your request according to Article 6(1)(f) of the GDPR. If your request is serving the purpose of concluding or processing a contract with us, the additional basis of the processing activity is Article 6(1)(b) of the GDPR. The data will be deleted after your request has been completed. In cases in which we are obligated by law to store the data for a longer period, they will be deleted after the expiry of this period.


Purchase of Products

If you purchase products, we will process the data provided by you to conclude and process the contract. To the necessary extent, data will be transferred to service providers to invoice your purchase. The legal basis for this processing activity is Article 6(1)(b) of the GDPR.

In cooperation with our payment service provider we will process these data in connection with your IP address to identify and prevent fraud attempts. The legal basis for this is Article 6(1)(f) of the GDPR. Thus, we are pursuing the aim to protect ourselves from fraudulent transactions.

Data stored in connection with the conclusion of a contract concerning the purchase of a product will be deleted on expiration of the legal retention obligation. In cases in which legal record keeping requirements and retention obligations exist (for example retention of invoices according to tax legislation), the legal basis for this processing activity is Article 1(1)(c) of the GDPR.

We will delete or de-personalize the data as soon as they are no longer necessary for the processing of the respective contract and any legal retention obligation has ceased to exist.


Use of Cookies and Comparable Technologies

For our website’s operation we are using cookies comparable technologies (local storage, pixel tags, tracking pixels and other identifiers) to understand how visitors use our website and to store pre-settings users have made in their browsers. Optional: We also use these technologies to personalize our website for each user and to adapt our advertising measures.

Cookies are small text files, which are stored on your computer through your browser when you visit our website. If you re-access our website later, we will be able to read the cookies on your browser again. Cookies are stored for different periods of time. You can adapt the settings in your browser, regarding to which cookies it is to accept, at any time, but this may result in our website not working properly. Additionally, you can delete cookies independently at any time. If you don’t do this, we can indicate for how long a cookie is to be stored on your computer during the process of saving. There is a difference between so-called session cookies and permanent cookies. Session cookies will be deleted by your browser when you leave the website or when you quit the browser. Permanent cookies will remain stored for the period of time we have set in the process of saving.

We are using cookies for the purposes stated below:

  • Technically necessary cookies, which are indispensable for the use of our website’s functions (for example to identify whether you have logged in). Certain functionalities could not be provided without these cookies.
  • Functional cookies that are being used to technically process certain functionalities, which you would like to use. Optional: We are also using such cookies to personalize the website for you.
  • Analyzing cookies serving the purpose of analyzing user behavior. For details please read the information under the heading “Evaluations”.
  • Cookies of third party providers. Cookies of third party providers are stored by third parties, whose functionalities we are integrating into our website, in order to enable certain functionalities. They can also be used to analyze user behavior. For details please read the information under the heading “Evaluations”.

Most of the browsers employed by our users permit their settings to be adapted, concerning which cookies are to be saved. They also permit to delete (specific) cookies. If you are restricting cookies to be saved on specific websites, or if you are declining cookies from third party websites, you might not be able to make use of our website in its full extent. Below please find some information concerning how to adapt the cookie settings with the most frequently used browsers:



Evaluations

Service providers we have engaged are creating personal evaluations for us, concerning the way how certain groups of users access our website and how they use it. To do this, general data are used, such as local origin, the browser used, the website via which users came to us and which search keywords may have been used to find our website. Additionally, there will be evaluations about how our website is being used, the frequency and periods of time certain sites are being accessed, as well as which functionalities of the website are used and in which way. These data help us improve our understanding about how users find our website, in order to improve search engine optimization and advertising measures. Additionally, the data improve our understanding about how users make use of our website and which functionalities are the most interesting to them. This will enable us to improve these functionalities‘ usability and to enhance functionalities we consider of interest for our users. The legal basis of this processing activity is Article 6(1)(f) of the GDPR.

If you do not wish this to be done, please install a so-called extension to prevent such evaluations in your browser. Two well-known tools are Ghostery (https://www.ghostery.com/) and uBlock Origin (https://github.com/gorhill/uBlock/). Below please find some information concerning how to adapt the cookie settings with the most frequently used browsers:




Google Analytics Data Protection Declaration

This website is using Google Analytics, a service by Google LLC („Google“). The use is based on Article 6(1)(f) of the GDPR.

Google Analytics is making use of so-called „Cookies”, which are small text files, which are stored on your computer, and which permit an analysis of your use of the website. The information regarding your use of the website created by the cookie, such as

  • Browser type / version
  • Operating system
  • Referrer URL (the website you have been visiting before)
  • Hostname of the accessing computer (IP address)
  • Time of server request

will usually be transferred to one of Google’s servers within the USA and stored there. The IP address transferred via your browser within the framework of Google Analytics will not be brought together with any other data by Google. The way we use Google Analytics ensures that your IP address will be used in a de-personalized way only. According to Google’s statement this de-personalization will be done within the European Union or within a member state of the European Economic Area. It will only be in exceptional cases in which the complete IP address shall be transferred to one of Google’s servers within the USA and only be abbreviated at that point. According to Google’s statement the de-personalization will be done before the IP address will be stored initially on a permanent data medium. For details, please refer to Google’s privacy policy, accessible via https://support.google.com/analytics/answer/6004245?hl=en

On behalf of this website’s operator Google will make use of these data to analyze the website’s use, to create reports about the website activities and to perform other services related to the website’s and the internet’s use for the website’s provider. You can prevent the saving of cookies by adapting your browser software settings. We would like to point out that in this case you may not be able to make full use of all the functionalities of this website.

Additionally, you can prevent the registration of data created by cookies and related to your use of the website (including your IP address) by Google as well as the processing of these data by Google by downloading and installing the browser plugin available via this link: https://tools.google.com/dlpage/gaoptout?hl=en.

As an alternative to the browser add-on or within browsers on mobile devices, please click this link, to prevent the future registration by Google Analytics within this website (the opt-out will only work within this browser and only for this domain). In the process, an opt-out cookie will be stored on your device. If you delete your cookies within your browser, you will have to click the link again.


Google is a member of the PrivacyShield Agreement and has concluded an order management contract with us for Google Analytics.

Additionally, we are using Google Analytics to evaluate date from double-click-cookies and AdWords for statistic purposes. If you do not wish this to be done, you can deactivate it via the ads preferences manager (http://www.google.com/settings/ads/onweb/?hl=en).

Please refer to Google Analytics Help for further information related to Google Analytics (https://support.google.com/analytics/answer/6004245?hl=en).


Doubleclick by Google

Doubleclick by Google is a service by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Doubleclick by Google is using cookies to present advertisements to you, which are relevant for you. To do so, a pseudonymous identification number (ID) will be assigned to your browser in order to check which advertisements have been displayed in your browser and which advertisements have been accessed. The cookies do not contain any person-related information. The use of Doubleclick cookies does merely enable Google and it’s partner websites to place advertisements based on previous visits on our website or on other websites on the internet. The information created via the cookies will be transferred to a server in the USA by Google and stored there. Google respects the data protection regulations of the “US-Safe-Harbor” Agreement and is registered for the “Safe Harbor”-Program of the US Ministry of Commerce. Any data transfer by Google to any third party will only be effected on the basis of legal obligations or within the framework of contract data processing. By no means will Google bring your data together with other data acquired by Google.

By using our website you agree to the processing of the data collected about you by Google as well as to the nature and steps of data processing described above and to the stated purpose. You can prevent the cookies from being stored by the corresponding browser software settings. We would like to point out that in this case you may not be able to use all of our website’s functionalities to their full extent. Additionally, you can prevent the registration of data created by cookies and related to your use of the website by Google, if you download and install the browser plugin available via this link under “DoubleClick Deactivation Extension”. Alternatively, you can deactivate Doubleclick cookies via the Digital Advertising Aliance’s website via this link.


Google Googleadservices / Google AdWords Conversion

This website is using tools for “Online Marketing” by the company Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA („Google“). The purpose is to recognize, that a visitor has been directed to our website via a Google advertisement. Google is using cookies, which are saved on your computer and which permit an analysis of the website’s use. The cookies for the so-called “conversion tracking” are set if you click on any advertisement placed by Google. These cookies will cease to be valid after 30 days and do not serve the purpose of personal identification. If you would like to prevent “conversion tracking”, you can adapt your browser settings, so cookies from the domain “googleadservices.com” will be blocked. You can also exercise your right to opt-out via the website http://www.networkadvertising.org/choices/. If you would like to know more about these methods or about the options you have to prevent Google from using this information, please click here: https://www.google.com/settings/u/0/ads/authenticated


Use of Google Remarketing

This website is using the remarketing function by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA („Google“). This function serves the purpose of presenting advertisements matching their interests to website visitors within the Google advertising network. The technology enables us to place automatically created, target-group-oriented advertisements after your visit to our website. The advertisements are based on the products and services you have clicked during your last visit to our website. For this purpose, a so-called “cookie” will be saved, which makes it possible to recognize the visitors whenever they access websites that are part of Google’s advertising network. Cookies are small text files, which are stored in your browser when you visit our website. Normally, Google will save information such as your web request, IP address, browser type, browser language as well as your requests date and time. These data serve the purpose of associating the web browser with a specific computer. In consequence, it will be possible to present advertisements to the visitor of websites within the Google advertising network, which are related to websites the visitor has accessed previously, if they are using the Google remarketing function.

If you have agreed to the use via https://www.google.com/settings/u/0/ads/authenticated, allowing Google to combine your browsing history with your Google Account and to use the information from your Google Account for advertisement personalization, the remarketing function will work across any devices as well. For this, Google will raise your Google ID and process it for the purpose of inter-device recognition. According to Google’s statement, no personal data will be collected during this process. If you still do not wish Google’s remarketing function, you can deactivate it by adapting the settings accordingly at http://www.google.com/settings/ads.

Alternatively, you can deactivate the use of cookies for interest-related advertising by following the instructions at http://www.networkadvertising.org/managing/opt_out.asp.

You can also prevent the cookies from being stored by the corresponding browser software settings. We would like to point out that in this case you may not be able to use all of this website’s functionalities to their full extent. For further information about Google’s use of cookies, please refer to Google’s data privacy statement.


Hotjar

To analyze the use of our website we make use of the tool “Hotjar”, which is a service provided by Hotjar Ltd., Level 2, St Julian's Business Centre, 3, Elia Zammit Street, St Julian's STJ 1000, Malta ("Hotjar"). As a processor Hotjar is using so-called “cookies”. The technology provided by Hotjar helps us improve our understanding about how users make use of our website (for example, how much time they spent on particular sites, on which links they click, what they like, what the do not like, etc.), which helps us adapt our website according to our user’s behavior. Hotjars is working with cookies and other technologies to collect data concerning our users’ behavior and their terminal devices (particularly the device’s IP address (which will only be recorded and saved in a de-personalized way), display size, device type (unique device identifiers), information concerning the browser which has been used, location (only country) to display our website in the preferred language). Hotjar will store these data in a pseudonymized user profile. Neither Hotjar nor we will use these data to identify specific users or bring them together with other data related to specific users. Please refer to Hotjar’s data protection statement for further information.

Our justified interest in this processing activity is to improve our website. The legal basis of the processing activity is Article 6(1)(f) of the GDPR.

At https://www.hotjar.com/opt-out you will find further information about how you can object to the use of Hotjar. Alternatively, you can activate the function “Do Not Track” in your browser.


Bunchbox

Bunchbox is a service provided by Peaks & Pies GmbH, Raboisen 30, 20095 Hamburg used for testing and optimizing websites, as well as for temporary tracking for so-called A/B tests (evaluating two variants of a system). For this, the following internet user data will be used: IP address, user ID, URL, user agent, browser name and version, time of visit). The legal basis for this processing activity is Article 6(1)(f) of the GDPR. Please contact [email protected] for further information concerning the company’s data protection.
If you do not wish this to be done, you can deactivate it here.


Advertisements

We have advertisements displayed on other websites to win new customers. In order to primarily contact persons who have previously visited our website and therefore are likely to be interested in our products, we make use of advertising partners, who use so-called “retargeting functions”.

These are the partners stated below:

a.greatcontentservice.top

a.greatcontentservice.top is a service provided by Adnium - Grand Slam Media Inc., 56 the Esplanade, Suite 220 Toronto ON M5E 1A7 Canada (third country of adequate level of data privacy Canada (2002/2/EC)), which serves the purpose of placing advertisements that are relevant for you. For this, cookies will be used to optimize the advertisements, but these will not be set until you give your consent (opt-in – article 7 GDPR) on your first visit at our website. The following data will be transferred by you during the process: IP address, visitor-URL, previous visitor website (URL). For further information please contact [email protected] directly.

Exoclick

Exoclick is a service provided by ExoClick S.L., Marina 16-18, Floor 18, 08005 Barcelona, Spain, which serves the purpose of placing advertisements that are relevant for you. For this, cookies will be used to optimize the advertisements (persistent cookies as well as such for the current browser session, which will be deleted automatically afterwards). For this, mainly the IP address, device type (unique device identifier) as well as information concerning the utilized browser will be used. Please refer to https://www.exoclick.com/privacy/ for further information regarding data protection or send an email to [email protected].

Traffic Stars

Traffic Stars is a service provided by Traffic Stars Ltd, Spyrou Kyprianou 79, Protopapas Bldg, Office 201, 3076 Limassol, Zypern which serves the purpose of placing advertisements that are relevant for you. For this, cookies will be used to optimize the advertisements (persistent cookies as well as such for the current browser session, which will be deleted automatically afterwards). For this, mainly the IP address, device type (unique device identifier) as well as information concerning the utilized browser will be used. Please refer to https://trafficstars.com/privacy-policy/.

For this functionality, the service provider will assign a pseudonymous identification number (ID) to your browser to be able to process which advertisements have already been displayed in your browser and which you have accessed. This is done via cookies, which do not contain any further personal data. These cookies make it possible to place advertisements on websites using this service as well, based on your previous visits on our or other websites.

The legal basis of this processing activity of your personal data is Article 6(1)(f) of the GDPR. We are pursuing the justified interest in winning new customers. It is our conviction that our advertising measures will be more effective, and therefore more successful, if we have them displayed in cases in which they meet the assumed interests of the respective website’s user. According to market expertise advertisements are more effective and clicked more frequently, if they meet the assumed interests of the website’s users.

Apart from the options stated above, you can also object to the respective use of your data by setting so-called “opt-out cookies” on the Digital Advertising Alliance’s website, using this link. Additionally, you can adapt your browser settings, so it will not accept any more cookies from so-called third-party providers, or just those from the website you have visited. You can also install an add-on like uBlock Origin (https://github.com/gorhill/uBlock/) in your browser, which will allow you to block data transfers to third parties to a great extent. Please note that this may possibly adversely affect our website’s functionalities.


E-mails

We will send you send you e-mails containing messages from other users as well as information about the use of our service. The legal basis of this processing activity is Article 6(1)(b) GDPR. To send these emails, we make use of an external service provider, to whom we will forward your personal data to the necessary extent.

You can unsubscribe from these messages at any time. You will find a corresponding link at the end of each e-mail. Additionally you can change your settings in your profile.


Newsletter

On your registration for our offer, we have informed you that we will make use of your e-mail address to send out our newsletter according to § 7 paragraph 3 of the German Fair Trade Practices Act (UWG). You can object to this use at any time, which will result in you being deleted from our e-mail list. You will find a corresponding link at the end of each newsletter.

The legal basis of this processing activity is § 7 paragraph 3 of the German Fair Trade Practices Act (UWG) in connection with Article 6(1)(f) of the GDPR. Our justified interest is to keep you informed about our services based on the permission according to § 7 paragraph 3 of the German Fair Trade Practices Act (UWG).


Chat between Users

As a part of our contractual services we are offering our users the option of sending and receiving chat messages. The legal basis of the corresponding processing of personal data is article 6 paragraph 1 b) of the General Data Protection Regulation (GDPR). The corresponding messages will be saved until you have them deleted, provided we are neither legally obligated nor entitled to continue the storing.


Right of Access

According to Article 15 of the GDPR you have the right to demand a confirmation from our side, stating whether we are processing personal data concerning you. If that is the case, you are entitled to intelligence about these personal data and to further information, as stated in Article 15 of the GDPR.


Determination of Location

To recommend other users from the neighborhood to you, we are determining your location via your browser. For this, it is necessary that you unblock your location on the browser’s corresponding question. The legal basis of this processing activity is Article 6(1)(f) GDPR. You can re-block your location at any time via your browser settings.


Right to Rectify

According to Article 16 of the GDPR you are entitled to demand of us to rectify any incorrect personal data concerning you with no delay. With regard to the processing purposes you are also entitled to demand incomplete personal data to be completed – also by an additional statement.


Right to Erasure

You have the right to demand of us to delete your personal data with no delay. We are obligated to delete any personal data immediately, if the relevant conditions according to Article 17 of the GDPR are met. For details, we would like to refer you to Article 17 of the GDPR.


Right to Restrict the Processing

According to Article 18 of the GDPR you are entitled to demand of us to limit the processing of your personal data, provided certain pre-conditions are met.


Right of Data Portability

According to Article 20 of the GDPR you are entitled to receive your personal data you have provided to us in a structured, established and machine-readable format. You are also entitled to transfer the data to another responsible party without any hinderance from our side, provided the processing is based on any agreement based on Article 6(1)(a), or Article 9(2)(a), or on a contract according to Article 6(1)(b) of the GDPR, and the transfer is done via automated tools.


Right to Object

According to Article 21 of the GDPR you are entitled to object against your personal data’s processing based on Article 6(1)(e) to (f) of the GDPR. This does also apply for profiling based on these regulations.

If we are processing your personal data for direct advertisement, you have the right to object to the processing of your personal data for the use of such advertisement at any time. This does also apply to profiling, if it is connected to such advertisement.

If you would like to exercise any of the rights you are entitled to, please contact us as the responsible party via the contact data given above, or use any of the other ways of contact provided to notify us. If you have any questions regarding this, please contact us.


Existence of a Right of Appeal to the Supervisory Authority

According to Article 77 of the GDPR you are entitled to the right of appeal to the supervisory authority without prejudice to any wider administrative or judicial remedy. This right applies particularly within the member state of your abode, of your working place or of the suspected contravention, if you consider the processing of your personal data to be a violation of the GDPR.